About Us
Infinite Business Ventures (Pvt) Ltd an E commerce start up located in Dehiwala, Sri Lanka. Founded in the year 2020, Infinite Business Ventures (Pvt) Ltd operates an array of brands within Healthcare (Protecto) and Fashion.
As an E-commerce Executive you will be responsible for managing various aspects of our online retail platform to ensure smooth operations and exceptional customer satisfaction. Your role will encompass the following key responsibilities:
Product Management:
• Assist in the listing and management of products on our e-commerce platform.
• Ensure accurate product descriptions, high-quality images, and detailed specifications for all listings.
• Regularly update and organize product information to maintain a well-structured and up-to-date catalog.
Customer Support:
• Manage customer inquiries through various channels, including phone calls and social media platforms.
• Provide prompt and helpful assistance to address customer concerns and resolve issues effectively.
Website Management:
• Oversee the day-to-day operations of our e-commerce website to ensure smooth functionality.
• Implement user-friendly features and enhancements to optimize the online shopping experience.
Social Media Management:
• Upload new arrivals and create engaging content, including images and videos, for our social media platforms.
• Develop and execute social media strategies to increase brand visibility and drive traffic to our e-commerce platform.
As an E-commerce Executive, you will play a vital role in ensuring the success of our online retail business by managing various operational functions effectively. Your attention to detail, communication skills, and ability to multitask will be essential in delivering exceptional service to our customers and driving growth in our online sales.
Key Requirements:
• Fluency in English (Both Writing and Verbal)
• Bachelors’ Degree in IT
• Website Management Skills
• Skills in Social Media Management and Stock Management will be an added advantage
Email your CV to: careers@infiniteventures.lk