Beverage Preparation: Expertly crafting espresso-based drinks, brewing coffee, teas, and specialty beverages, often including creating latte art.
Customer Service: Greeting customers, answering questions about ingredients, offering menu recommendations, and ensuring a pleasant experience.
Order Taking & POS Operation: Accurately taking orders, managing special requests (e.g., dairy, sugar, coffee blends), and processing cash or card payments.
Maintenance & Hygiene: Cleaning and sanitizing the bar, equipment (espresso machine, grinders), and seating areas, complying with health regulations.
Stock Management: Monitoring inventory, replenishing ingredients (beans, milk, syrups), and, in some cases, restocking merchandise.
Menu Knowledge: Educating customers on coffee varieties and menu options, including food pairings.
Essential Skills
Multitasking: Managing orders and cleaning, especially during busy hours.
Attention to Detail: Ensuring consistency in beverage quality and order accuracy.
Communication: Interacting professionally with customers and relaying feedback to management