1. Greeting & Seating:Warmly welcome guests, offer polite greetings, and assign appropriate seats.
2. Waitlist Management:Coordinate guests on the waiting list, provide queuing numbers and refreshments.
3. Inquiry Handling:Answer customer questions about dishes, promotions, business hours, etc.
4. Customer Relations:Address complaints and relay feedback to relevant departments.
5. Order Maintenance:Keep the entrance and waiting area clean and orderly.