- Conducting field checks including handovers, full field checks, and random inspections.
- Verifying customers, locations, products, account balances, and payments of all accounts (selected accounts for random checks).
- Collecting payments and handling product reversals as required.
- Identifying malpractices or shortages, gathering customer letters and any other evidence, and informing relevant parties for further action.
- Preparing and submitting weekly reports and final full reports along with supporting documents and evidence to the back office for cross-checking and finalization.
- Attending to special assignments assigned by top management to help mitigate risks to the company.
