Job Description:
We are seeking an experienced and enthusiastic individual to join our team as a Confectionery Showroom Manager. In this role, you will be responsible for overseeing the day-to-day operations of our confectionery showroom, ensuring excellent customer service, and driving sales growth.
Responsibilities:
Manage all aspects of the confectionery showroom, including inventory management, sales, and customer service
Develop and implement strategies to increase sales and achieve revenue targets
Train, supervise, and motivate showroom staff to deliver exceptional customer service and meet sales goals
Ensure the showroom is visually appealing and products are displayed attractively
Monitor inventory levels and place orders with suppliers as needed
Handle customer inquiries, complaints, and special requests in a professional and timely manner
Analyze sales data and trends to identify opportunities for improvement
Maintain cleanliness and organization in the showroom, including regular stock checks and rotation
Collaborate with marketing and promotional teams to plan and execute showroom events and promotions
Requirements:
Proven experience in a retail management role, preferably in the confectionery or food industry
Strong leadership and interpersonal skills, with the ability to motivate and inspire a team
Excellent communication and customer service skills
Proficiency in inventory management and sales analysis
Ability to multitask and prioritize tasks in a fast-paced environment
Knowledge of confectionery products and industry trends
Bachelor's degree in business administration, retail management, or a related field (preferred)