๐ผ ๐๐๐๐๐๐๐๐ : After Sale Coordinator - Call Center
๐ ๐๐๐๐๐๐๐๐๐๐๐๐ :
1โ2 years of experience in a call center or customer service role
Experience in after-sales or service coordination (advantageous)
Good communication skills with a pleasant, professional approach
Ability to stay calm, patient and solution-focused when handling concerns
Basic computer knowledge, including MS Office
Good time management and ability to handle multiple tasks at once
Willingness to work in a fast-paced environment
๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐๐
๐๐๐ :
ใ~ใโช A friendly, responsible, and customer-oriented individual who thrives in a call center environment.
ใ~ใโช Patient and solution-focused professional with a pleasant demeanor when handling customer concerns.
ใ~ใโช Organized and efficient, with strong multitasking and time management abilities.
ใ~ใโช Tech-savvy with basic MS Office skills, ready to support after-sales service operations.
๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ :
Attend to incoming and outgoing customer calls related to after-sales inquiries and service requests
Keep clear and accurate records of customer interactions, complaints, and service updates
Follow up with customers to ensure issues are resolved on time and to their satisfaction
Support warranty-related matters, service documentation, and basic reporting
Coordinate with relevant teams and escalate complex matters when required
Ensure all interactions are handled in line with company service standards and procedures
๐ ๐๐๐ ๐๐๐๐
๐๐๐ :
ใ~ใโช Serve as one of the main points of contact for customers after their purchase, ensuring their concerns are handled smoothly and professionally.
ใ~ใโช Bridge the gap between customers and internal teams to deliver timely, satisfactory resolutions.
ใ~ใโช Maintain high service standards while managing multiple after-sales requests simultaneously.
โ
๐๐๐๐๐
๐๐๐ :
ใ~ใโช We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.
โ
๐๐๐ ๐๐ ๐๐๐๐๐ โ๏ธ :
If you feel you are the right individual for the above position, then apply via "๐๐ฝ๐ฝ๐น๐ ๐ก๐ผ๐" of this advert.
[ ๐๐ ๐๐๐๐๐๐ ๐๐๐
๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ & ๐๐ ๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐ ๐๐ ๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐ "๐๐๐ ๐๐ก ๐ฅ๐๐ฆ๐จ๐ ๐" ]
๏ผ ๐ง ๐ธ๐๐ถ๐พ๐: careers@euromotors.lk
