About us;
MegaPay (Pvt) Ltd., operating under the brand name "Pay&Go", is one of Sri Lanka's leaders in outsourced payment collection. We offer a reliable, convenient, safe, and easy bill payment service through our island-wide network of payment kiosks, Universal Android POS Terminals, Mobile App, and webpage.
Job Role;
The Operation Executive is responsible for overseeing the day-to-day operations of the company, ensuring efficient workflow and optimal resource allocation. This role involves monitoring and analyzing operational performance, developing and implementing policies, and handling various administrative and customer-related tasks. The Operation Executive plays a critical role in supporting the company's strategic objectives by improving operational efficiency and effectiveness.
Profile;
Day-to-Day Operations Management: Ensure smooth workflow and efficient allocation of resources, addressing any issues that arise in daily operations.
Performance Monitoring and Analysis : Monitor and analyze operational performance metrics, identifying areas for improvement and implementing solutions to enhance efficiency.
Policy and Procedure Development : Develop and implement operational policies and procedures to streamline processes and ensure compliance with company standards.
Budgeting and Reporting : Oversee budgeting processes, prepare monthly and daily reports, and provide accurate data for planning and decision-making.
Legal Documentation : Manage legal documentation related to the sales force, ensuring compliance with relevant regulations and standards.
Customer Handling : Address customer inquiries and concerns, providing excellent service and maintaining positive relationships.
Task Management : Handle day-to-day tasks as assigned by management, ensuring timely and effective execution.
Data Analysis : Analyze operational data to identify trends, inefficiencies, and opportunities for improvement, making recommendations to optimize operations.
Required qualifications;
Bachelor's degree in Business Administration or a related field.
Proven experience in operations management or a similar role, with a strong understanding of business processes and operational efficiency.
Should be able to communicate in Sinhala & English
Skills;
Excellent organizational and multitasking abilities
Strong analytical and problem-solving skills
Effective communication, and proficiency in using relevant software and tools.
Probation period - 06 Months
Reporting to whom - Head of Sales & Marketing
Remuneration - Rs.50,000 to 65,000
