About Us:
At Hilldale Retreat, we pride ourselves on providing exceptional hospitality and creating memorable experiences for our guests. As a front desk receptionist, you will play a vital role in representing our establishment and ensuring that every guest enjoys a smooth and pleasant stay.
Job Description:
As a front desk receptionist at Hilldale Retreat, you will be the first point of contact for our guests, embodying our commitment to professionalism and exceptional customer service. Your responsibilities will include:
• Welcoming guests during check-in and check-out processes.
• Managing reservations.
• Customer service through both in-person interactions and telephone/email communications.
• Handling cash transactions and billing.
• Various administrative tasks of the front office.
• Strong multitasking and time management skills to handle multiple responsibilities simultaneously.
• Collaborating effectively with team members.
• Good communication skills to address guest inquiries and concerns.
• Freshers are welcome, provided they possess strong English language skills and a willingness to learn.
Benefits:
• Competitive salary package.
• Service charge will be added after two months of employment.
• Calm and inviting work environment.
• Opportunities for career growth and advancement through mentorship and guidance from senior staff members.
• Food and lodging provided.