Customer Service Executive

💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Customer Excellence Executive

💠 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 : | # 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

【~】✪ Minimum 1 year relevant experience Suitably qualified, motivated, and energetic individual

【~】✪ Possess a Degree/Diploma

【~】✪ Excellent customer service and interpersonal skills

【~】✪ Fluency in English (written & spoken)

【~】✪ Professional and clear communicator

【~】✪ Valid riding license required

【~】✪ Candidate residing in Colombo preferred

💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 : | # 💠 𝐉𝐎𝐁 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

Provide outstanding customer service across all channels | Full Time | Colombo

Manage key accounts and maintain strong relationships

Handle contract renewals, negotiations, and documentation

Collaborate with customers to exceed expectations

Manage inquiries, complaints, and feedback professionally

Liaise with internal teams for issue resolution

Maintain accurate records of interactions and agreements

Support service quality improvement initiatives

✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

【~】✪ We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.

Competitive remuneration package with attractive incentive scheme

Company maintained motorbike with fuel provided

Personal use privilege of company vehicle

Career growth in a global industry leader

Professional development opportunities

✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :

If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄 " of this advert.

[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]

＃ 📧 𝐸𝓂𝒶𝒾𝓁 : careers-lk@rentokil-initial.com