Ticketing and Reservation Agents

Key Responsibilities:

• Good knowledge of Amadeus reservation system and Air Line web portals.

• Assisting passengers with flight reservation, ticketing, check-in procedures, luggage details and addressing travel-related queries and complaints.

• Instant updates on the inquiries from customer.

• A recognized IATA Qualification or equivalent qualification in Airline Ticketing & Reservations and marketing

• Involve in promoting and expanding the company’s travel business while achieving the targets set by the Management.

• Provide accurate information on flight schedules, fares, and availability.

• Knowledge in processing Tickets, Reissues & Refunds

Qualifications:

• Previous experience in air ticketing or travel agency preferred.

• Tamil Language is an added advantage.

• Knowledge of different airlines and travel regulations is a plus.

Selected candidate will be awarded an attractive remuneration based on performance and market rates. If you are confident that you would be a fit and want to be a part of Ceylon Shipping Lines Ltd, please forward your CV to the following address, email or WhatsApp.

csl123@sltnet.lk / cslmgmt@sltnet.lk

WhatsApp : 0775150231

T.P. : 011-2689500-8