- Reviewing received requests, validating requester templates, and confirming the requested NIC in the PMS system. Additionally, validation of provided profile and device numbers is necessary and approve/reject based on the given criteria. Communicate the same to Regional teams.
- Once retailer visits an arcade for the Reload OST, upon the GSD team request, verify the details and approve to process the OST
- L1 support for Retail Hub hot line & L1 support for Retailer Reload Hotline. Direct support for Retailer commission hot line.
- Responsible for handling purchasing process for SIM/DTV/HBB. Once the partner raised a purchase order in DMS, need to create OBD in SAP and share with WH team for PGI. After that create the Invoice and complete the process.