Operations Manager

Job Description

• Manage store opening and setup to ensure operating standards are met

• Develop, implement and improve all processes and procedures to continuously improve the effectiveness of the retail business

• Oversee day to day retail operations including inventory, store planning and maintenance and daily store reporting.

• Must have ability to take full responsibility of the store and staff

• Manage the selection, training and development of employees.

• Achieves and maintains a high customer satisfaction level regularly and systematically

• Ensure monthly sales target is met.

• Handle and resolve escalated customer complaints and issues.

• Maintains quality service by establishing and enforcing organization standards.

• Rewards: The successful candidate will be given an attractive remuneration package + commissions + excellent career advancement opportunities.