Singer (Sri Lanka) PLC operates with the vision to be the market leader in elevating and enriching lives in Sri Lanka. The job holder will be responsible for ensuring smooth communication between customers and the transport team. This role involves handling customer inquiries, providing updates on deliveries, resolving issues and coordinating with teams to ensure timely and accurate collection & deliveries.
# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 :Inventory Officer - Regional Service Center Colombo
# 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :
• Passed GCE (A/L) and GCE (O/L) Examinations.
• 2-3 years' of experience in a similar role will be an added advantage.
• Knowledge on ERP will be an added advantage.
• Fluency in English and Sinhala (Tamil preferable).
• Age below 35 years.
• Proficiency in MS Office packages.
# 💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 :
• Handle customer inquiries, provide accurate information, and resolve complaints related to orders and deliveries.
• Monitor and track orders from dispatch to delivery, ensuring timely updates to customers.
• Investigate and resolve issues with damaged goods, missed deliveries, and incorrect orders.
• Work closely with internal teams to coordinate logistics and address inventory or service issues.
• Facilitate smooth communication between customers and transport teams to ensure on-time deliveries. Manage the returns process and resolve damage claims in coordination with internal departments.
• Generate and maintain accurate reports of customer interactions.
# ✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :
【~】✪ An attractive remuneration package with a pleasant working environment, and excellent opportunities for career development is on offer for the correct candidate.
# ✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :
If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄 " of this advert.
[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]
＃ 📧 𝐸𝓂𝒶𝒾𝓁 :careers@singersl.com
# 📪 𝓐𝓭𝓭𝓻𝓮𝓼𝓼 :No - 112, Havelock Road, Colombo 05
