Oversee the daily operations of the hotel (reservations, room service, food and beverage, garden and hotel maintenance) to ensure seamless service delivery and resolve operational issues.
• Maintain and uphold hotel service standards across all services and facilities, ensuring attention to detail in every interaction with guests.
• Provide exceptional guest experiences, handle inquiries, feedback and complaints with professionalism, while continuously improving service quality.
• Maintain financial records and monitor budgets.
If you are passionate about hotel service and possess the expertise to manage our hotel smoothly and ensure excellent guest satisfaction, we look forward to your joining!