Guest Relations Associate

Job Role

Greeting guests with a warm and friendly attitude

Assisting with ticketing, seating, and showtime information

Handling guest inquiries, feedback, and concerns professionally

Ensuring cleanliness and comfort in lobby and seating areas

Supporting crowd control during peak times

Promoting loyalty programs, offers, or upcoming events

Providing information on food & beverage options

What We’re Looking For

Strong communication and interpersonal skills

Positive attitude and a passion for customer service

Ability to stay calm and courteous in a fast-paced environment

Willingness to work flexible hours, including evenings, weekends & holidays

Previous customer service experience is a plus—but not required