💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : CUSTOMER SUPPORT ASSOCIATE
💠 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 : | # 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :
【~】✪ Good verbal communication skills (Sinhala/English)
【~】✪ Diploma in Marketing, IT, Business, or related field will be an added advantage
【~】✪ Basic computer literacy including the MS Office package
【~】✪ Sound problem solving ability and attention to detail
【~】✪ Ability to multitask and prioritize effectively
【~】✪ A proactive and empathetic individual
💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 : | # 💠 𝐉𝐎𝐁 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :
【~】✪ Provide timely & effective support to customers via phone/email
【~】✪ Resolve customer complaints and issues with professionalism and empathy
【~】✪ Prepare detailed and accurate estimations for customers
【~】✪ Liaise with internal teams to ensure customer needs are met
【~】✪ Prepare reports as per the superiors' requirements
【~】✪ Opportunity to work with leading global brands
✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :
【~】✪ An attractive gross salary
【~】✪ Corporate insurance cover
【~】✪ Proven career growth based on the performance
【~】✪ Opportunity to work with leading global brands
✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :
Please mention the position you are applying in the subject line, and send your resume to careers@cba.lk
[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 ]
＃📳 𝓒𝓸𝓷𝓽𝓪𝓬𝓽 : 0117 845 200
＃ 📧 𝐸𝓂𝒶𝒾𝓁 : careers@cba.lk
📍 𝐀𝐝𝐝𝐫𝐞𝐬𝐬 : 193, Hill Street, Dehiwala
