Call Center Executive

Multilingual Customer Care & IT Specialist

Position: Customer Care & IT Specialist

Location: [Ruwanwella,Kegalle]

Male / female

Working Hours: 3 shift jobs available

8.30 AM - 5:00 PM

4.00 pm - 11.00 pm

11.00 pm - 7.00 pm

Travel company ( tourist )

Are you fluent in English, with additional proficiency in Spanish, German, or Hindi?

We are seeking an enthusiastic and skilled Customer Care & IT Specialist to join our growing team! If you have strong IT knowledge, experience in customer service, and a flair for social media and graphic design, this opportunity is for you.

Key Responsibilities:

Provide exceptional customer support through various channels (phone, email, social media).

Assist customers with technical issues and offer solutions promptly.

Utilize IT knowledge to resolve system, software, and hardware queries.

Develop engaging social media content and manage online customer interactions.

Create visually appealing materials using graphic design tools.

Ensure smooth customer experiences by managing queries efficiently.

Qualifications:

Fluent in English, and knowledge of Spanish, German, or Hindi is a plus.

Strong IT knowledge (software troubleshooting, system management).

Experience in customer care and problem-solving.

Skills in graphic design and social media management.

Perks:

Competitive salary package.

Dynamic and multicultural work environment.

Opportunities for career advancement.

Join us in delivering top-notch customer experiences!

Apply Now!

call us - +94 77 799 0403