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- කිසි විටක කාඩ්පත් විස්තර හෝ OTP බෙදා නොගන්න, ගෙවීමට පෙර සෑම විටම අයිතමය පුද්ගලිකව සත්යාපනය කරන්න. ikman බෙදා හැරීමේ සේවාවක් ලබා නොදේ. අවධානයෙන් සිටින්න!
We are pioneers in the field of telecommunication, banking consumer electronics, and industrial equipment in Sri Lanka
# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : CALL CENTER EXECUTIVE
# 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :
【~】✪ IT Diploma
【~】✪ Prior experience in a call center or customer service environment is preferred.
【~】✪ Good communication skills in Sinhala. English and Tamil will be an added advantage.
【~】✪ Ability to multitask and work well under pressure.
【~】✪ Strong problem-solving skills and ability to think on your feet.
【~】✪ Ability to work in a fast-paced environment.
# 💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 :
【~】✪ Answering customer calls and providing assistance. Resolving customer issues, complaints, and inquiries.
【~】✪ Recording customer information and call details.
【~】✪ Acquiring and maintaining product knowledge.
【~】✪ Following call scripts and guidelines.
【~】✪ Ensuring call quality and customer satisfaction.
【~】✪ Handling multiple tasks simultaneously.
【~】✪ Continuous learning and self-improvement.
【~】✪ Collaborating with team members and other departments. Adapting to changes in policies and procedures.
# ✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :
【~】✪ Salary will be negotiable with your qualification and experience.
# ✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :
*Please indicate the post applied for in the subject line of the email
[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]
#📳 𝓒𝓸𝓷𝓽𝓪𝓬𝓽 : 070 642 4163
# 📧 𝐸𝓂𝒶𝒾𝓁 : hr@aiken.com.lk
# 🌐 𝓦𝓮𝓫 : www.aiken.lk
# 📪 𝓐𝓭𝓭𝓻𝓮𝓼𝓼 : 267, Polhengoda Rd, Colombo 05