Call Center Assistant (Female)

Our company is currently seeking suitable individuals to join our team as full-time Call Center Assistants.

Qualifications:

- Excellent communication skills in Sinhala, English, Tamil, and Muslim.

- Previous experience in Call Center / Customer Services is an added advantage.

- Successful completion of GCE Advanced Level OR GCE Ordinary Level examinations.

- Age should be between 18 - 33 years.

- Be a team player with a positive and tolerant attitude.

- Strong multitasking abilities.

- Proficient in using basic computer applications.

- Good problem-solving skills and the ability to handle difficult situations calmly.

- Strong interpersonal skills to interact effectively with customers and team members.

- Basic understanding of business operations and processes.

- Ability to handle and resolve customer inquiries related to business services effectively.

- Excellent promotional skills and the ability to upsell products and services to customers.