Call Centre Agents

💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Call Centre Agents

💠 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 : | # 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

【~】✪ Excellent communication and interpersonal skills

【~】✪ Basic computer literacy for maintaining records

【~】✪ Previous call centre experience is an advantage

【~】✪ A friendly voice with a helpful attitude

【~】✪ Someone who enjoys talking to people and building relationships

【~】✪ A target-oriented individual who thrives in a team environment

【~】✪ Proactive problem-solver with good coordination skills

💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 : | # 💠 𝐉𝐎𝐁 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

【~】✪ Make outbound calls to promote products/services and refer leads to branches

【~】✪ Handle inbound calls, provide customer support, and follow up on unanswered calls

【~】✪ Maintain accurate call records and document customer feedback

【~】✪ Build positive relationships with clients and branch officers

【~】✪ Coordinate with Assistant Call Centre Manager on campaign goals

【~】✪ Meet daily call targets and support overall team performance

【~】✪ Frontline customer service role in a reputable financial institution

【~】✪ Opportunity to engage with customers and promote financial products

【~】✪ Team-oriented environment with clear performance targets

【~】✪ Comprehensive training and career growth opportunities

✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

【~】✪ We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.

✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :

If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄" of this advert.

[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]

＃📳 𝓒𝓸𝓷𝓽𝓪𝓬𝓽 : 070 3 244 463

＃ 📧 𝐸𝓂𝒶𝒾𝓁 : chamilkbe@cf.lk

CENTRAL FINANCE COMPANY PLC

Credit Rating A (Ika) Outlook Stable affirmed by Fitch Ratings Lanka Limited

A licensed finance company supervised by the Central Bank of Sri Lanka