🚨 IMMEDIATE VACANCY – ASSISTANT MANAGER (RECOVERY) 🚨
About the Role
Cashray, a reputed financial services company based in Colombo 05, is seeking a dynamic and experienced professional to join our leadership team as Assistant Manager – Recovery.
We are looking for a results-driven individual from the Financial Services sector with strong experience in collections and team management.
The ideal candidate will lead the recovery team, drive effective collection strategies, and ensure the achievement of monthly and annual recovery targets.
Key Responsibilities
Lead, supervise, and motivate the recovery team to achieve collection KPIs.
Develop and implement strong debt recovery strategies, workflows, and policies.
Monitor portfolio performance to identify high-risk or delinquent accounts.
Ensure compliance with regulatory standards and ethical collection practices.
Provide training, guidance, and performance feedback to recovery staff.
Maintain strong negotiation and relationship management with clients.
Prepare accurate reports on recovery performance and outstanding balances.
Coordinate with internal departments to streamline processes and improve efficiency.
Required Qualifications & Experience
Minimum 3 years’ experience in debt recovery/credit collections with at least 2 years in a supervisory or managerial capacity.
Strong leadership, analytical, and decision-making skills.
Proven track record of meeting targets and handling fast-paced environments.
Excellent communication and negotiation skills in Sinhala and English (Tamil is an advantage).
Good understanding of recovery laws, credit procedures, and collection systems.
Proficiency in MS Office and experience with loan management or CRM systems.
How to Apply
If you are a driven professional ready to take on this leadership role, apply immediately by sending your CV with a recent photograph, including details of work experience, current & expected salary, and contact details to:
📧 hr@cashray.com
📱 WhatsApp: 077 476 4588
Only shortlisted candidates will be contacted.
