Recovery Specialist

WE ARE HIRING: Recovery Specialist / Collections Specialist

Cashray is a reputed company based in Colombo 5. We are looking for a talented professional from the field of Banking and Financial Services to join our team as Recovery Specialist / Collections Specialist.

Job Responsibilities

• Monitor accounts to identify outstanding debts

• Investigate historical data for each debt or bill

• Find and contact clients to inquire about their overdue payments

• Take actions to encourage timely debt payments

• Process payments and refunds

• Resolve billing and customer credit issues

• Update account status records and collection efforts

• Report on collection activity and accounts receivable status

Required Qualifications and Experience:

• Proven experience as a Recovery Specialist or similar role.

• Minimum 01 year of Experience is required

• Knowledge of billing procedures and collection techniques

• Familiarity with laws related to debt collection

• Working knowledge of MS Office and databases

• Fluent in English and Sinhala. The ability to speak in Tamil will also be desirable

• Comfortable working with targets

• Patience and ability to manage stress

• Excellent communication skills (written and oral), skilled in negotiation

• Problem-solving skills

Interested candidates, please submit a complete resume with a recent photograph, details of working experience, present and expected salary, and contact email & telephone number to: hr@cashray.com Only shortlisted candidates will be notified. CV to WhatsApp 077 4764588