We 're hiring for experienced consultants to process student, work and visit visa.Previous experience handling visa files is essential. At least 2+ years of expiernce in a similar role in a team working enviorment. Proven results of customer care is higly accepted.
* Handeling customer inquiries, their calls,finding needs and proposing solutions
* Ability to work in high quality demanding working enviorment
*Recive,review and process visa applications submitted by clients
* Check application forms,passports,photographs, supporting documents and payment records for accuracy and completness,
* Advise clients on visa requirments,documentation,timelines,fees and application procedures
* Communicate with clients to request missing information, corrections or additional supporting documents
* Prepare, organize,scan,upload and maintain visa files in the office data base or document managment system
*Submit completed applications to embassies, consultants, visa application centers or relevant immigration authorities.
*Support oofice administratio, tasks, including filing data entry, appoinment coordination task and client foolow up and ability to write statmet of purpose. (SOP)
*Provide courteous and reliable customer service to ensure a smooth visa processing experience for clents
