Our customer specializes in traditional wedding services. They offer custom-made attire, decorations, entertainment, and event planning to make weddings memorable and culturally rich. They are looking to expand their operations & looking for a Sales and Customer Service Executive (indoor).
Our customer office is located at high level road Maharagama.
Starting Salary – LKR 40,000 – 45,000 Basic Plus Allowance & Commission
*Work hours are - 6 days per a week from 9:00AM to 6:00PM
*Must work on Weekends; but you can take weekdays off.
Position Overview
We are seeking a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will play a pivotal role in ensuring our clients receive exceptional service for their traditional wedding needs. This includes addressing client inquiries, assisting with bookings, managing client records, and ensuring a smooth and satisfactory client experience.
Roles and Responsibilities:
• Achieve monthly and quarterly sales targets.
• Build and maintain strong relationships with customers, understanding their needs and preferences.
• Address customer inquiries and concerns promptly and professionally.
• Contribute to sales forecasting and reporting.
Our customer’s future employees will need to possess the following qualities:
• Good Education background.
• School leavers with good communication skills considered.
• Good Experience in Counter Sales and Customer Service
• Good communication skills in English & Sinhala.
• Experience in working with CRM systems will be desirable.
• Strong problem resolution skills
• Excellent computer skills including Word and Excel.
Benefits You Get:
• Training will be provided for successful candidates.
• Competitive salary.
• Professional development opportunities.
• Supportive and collaborative team environment.
• Opportunities to grow within the company.
• A full-time long-term secure job position.
Upload your CV at our website (word doc/Pdf preferred) at https://lankastaff.lk/jobs-list/
Please select the category overseas jobs. Search for Job No: 7391
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