Restaurant Manager

Job Description

As Restaurant Manager at Arabian Knights, you are a key leader within the restaurant's operation, supporting the day-to-day delivery of a seamless guest experience and an efficient, profitable service environment. Working closely with the Restaurant GM, you'll ensure that the venue runs to the highest standards of service, quality, and brand integrity. With a hands-on approach, you'll manage the floor, motivate the team, and serve as a critical link between service, culinary, and support departments. You bring presence, energy, and attention to detail to everything you do, elevating both guest satisfaction and team performance in a distinct way.

Duties & Functions:

# Oversee daily restaurant operations and ensure smooth workflow

# Coordinate with the kitchen, reception, Office, and housekeeping to

maintain seamless service delivery.

# Collect and report guest feedback to support ongoing service and

product improvement.

# Conduct briefings and communicate daily objectives clearly to the

team

# Mentor junior colleagues through ongoing coaching and

performance feedback

# Ensure sufficient stock levels and monitor requisitions to control

costs and prevent wastage.

# Monitor cash handling, payment discrepancies, and POS entries to

ensure accuracy and accountability.

# Assist in developing and launching promotions, activations, and

service innovations

# Maintain up-to-date knowledge of the menu, promotions, and

product offerings

# Work closely with the restaurant team, either in finance or other

departments to ensure smooth communications are maintained.

# Support achievement of revenue and cost targets through upselling,

portion control, and smart inventory usage.

# Maintain high standards of customer service and guest satisfaction

# Manage staff recruitment, training, scheduling, and performance

with HR

# Monitor inventory, purchasing, and cost control

# Ensure adherence to health, hygiene, and safety standards,

including HACCP protocols.

# Prepare reports on sales, expenses, and performance

# Implement strategies to improve efficiency and profitability

Requirements

# Proven experience as a Restaurant Manager or in a similar

leadership role

# Strong leadership, communication, and interpersonal skills

# Excellent organizational and problem-solving abilities

# Knowledge of food safety and hospitality standards

# Ability to work under pressure and manage multiple tasks

# Ability to speak English, Sinhala, and Tamil

# Computer literacy and basic reporting skills

What We Offer:

# Competitive salary package

# Performance-based incentives

# Career growth opportunities

# Supportive and professional working environment