💼 POSITION : Officer Front Office – Customer Relationship Management
💠 REQUIREMENTS : | # 💠 CANDIDATE PROFILE :
【~】✪ At least 1 year of experience in tele-sales (preferred)
【~】✪ Fluency in Tamil, Sinhala & English (spoken)
【~】✪ Computer literacy (MS Office)
【~】✪ Basic IT skills are essential
【~】✪ Positive and engaging personality
【~】✪ Strong interpersonal and negotiation skills
【~】✪ Willingness to work on a shift basis
💠 RESPONSIBILITIES : | # 💠 JOB PROFILE :
【~】✪ Welcome visitors/customers and direct them appropriately
【~】✪ Handle incoming calls in Tamil, Sinhala & English
【~】✪ Manage customer accounts by updating information, tracking status, and addressing inquiries
【~】✪ Collaborate with the team to maintain high customer service standards
【~】✪ Build and nurture strong client relationships
【~】✪ Educate customers on product details and identify potential leads
【~】✪ Work in a dynamic environment to achieve company goals
✅ BENEFITS :
【~】✪ We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.
Attractive remuneration package along with fringe benefits
Career development prospects
✅ HOW TO APPLY ✍️ :
If you feel you are the right individual for the above position, then apply via "Apply Now" of this advert.
[ WE HIGHLY INFORM ALL THE CANDIDATES TO MENTION A VALID MOBILE NUMBER & IT IS COMPULSORY TO ATTACH YOUR CV BY UPDATING YOUR "IKMAN RESUME" ]
＃ 📧 Email : AzamA@lolc.com
