About the role
💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Intern – Online Sales & Customer Support - Singhagiri Head Office
💠 Responsibilities
•Handle incoming customer calls in a professional and friendly manner.
•Respond to customer inquiries via WhatsApp and other online platforms promptly.
•Provide accurate information about products, pricing, and promotions.
•Assist the online sales team in converting inquiries into sales.
•Maintain proper records of customer interactions and follow-ups.
•Support basic digital marketing activities (social media engagement, campaign support, etc.)
•Coordinate with internal teams to ensure smooth order processing and customer satisfaction.
💠 Qualifications
•Strong communication skills in English and Sinhala (both spoken and written)
•Good telephone etiquette and customer handling skills.
•Basic understanding of digital marketing concepts (social media, online campaigns, etc.)
•Ability to respond quickly and professionally to customer inquiries.
•Good interpersonal skills with a positive and energetic attitude.
•Basic computer literacy (MS Office, WhatsApp Web, social media platforms).
•Ability to multitask and work in a fast-paced environment.
•School leavers or undergraduates are encouraged to apply.
【~】 Opportunity to work with leading global brands (Samsung, Panasonic, Hisense, Motorola, Lenovo, OPPO, Vivo, etc.)
【~】 Career growth & performance-based incentives
✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :
If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄" of this advert.
Send your resume together with details of two non-related referees via email or WhatsApp, stating the post and preferred location in the subject line.
[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 ]
＃📳 𝓒𝓸𝓷𝓽𝓪𝓬𝓽 : 071 980 5267 (WhatsApp)
＃ 📧 𝐸𝓂𝒶𝒾𝓁 : careers@singhagiri.lk
