Human Resources Manager – Sri Lanka (Online Lending Startup)
We are a fast-growing FinTech company in Sri Lanka building a high-performance operational team from the ground up.
We are looking for an experienced and hands-on Human Resources Manager to lead our HR and administrative functions and support rapid business expansion.
This is a startup-style HR role, ideal for candidates who have experience working in early-stage companies, call centers, or fast-scaling operational teams.
Key Responsibilities
1. End-to-End Recruitment & Talent Acquisition
Manage full-cycle recruitment including job posting, sourcing, screening, interviewing, and onboarding
Build and scale talent pipelines for call center agents, collections staff, verification teams, and operations roles
Coordinate onboarding processes and ensure smooth new hire integration
Maintain structured employee records and HR documentation
2. Attendance, Payroll & HR Operations
Manage monthly attendance verification and payroll input coordination
Identify and resolve attendance exceptions (late check-ins, field visits, leave approvals, missing records)
Generate accurate attendance and payroll reports for HQ review
Work closely with HQ HR/Finance teams to ensure data consistency and timely processing
3. Office & Administrative Management
Oversee daily office operations including facilities, equipment, and vendor coordination
Manage office leasing support, utilities, internet, and property-related payments and renewals
Ensure smooth administrative execution of HQ policies and internal processes
4. Asset, Documentation & Compliance
Conduct regular office asset inventory checks and maintain updated records
Maintain employee files, HR databases, and administrative logs
Ensure proper documentation control and internal compliance processes
Coordinate visitor management and office reception procedures
5. Employee Relations & HR Support
Support basic employee relations cases and internal communication
Assist with employee lifecycle management (joining, transfers, exits)
Support disciplinary processes and ensure HR policy adherence
Act as a key liaison between local team and HQ management
Requirements
Associate degree or above in Human Resources, Business Administration, Management, or related fields
5–7+ years of relevant HR experience
Strong preference for candidates with experience in:
Startup companies / early-stage business environments
Call centers or high-volume operational teams
FinTech, financial services, or outsourcing companies
Proven experience in recruitment + HR operations + admin management
Strong Excel and Microsoft Office skills
Highly organized, detail-oriented, and able to handle multiple tasks under pressure
Strong communication and coordination skills across teams and departments
Prior experience building or scaling a team from scratch is a strong advantage
Why Join Us
This is a high-impact role in a fast-scaling Online Lending startup, where you will directly shape the people and operational foundation of the business in Sri Lanka.
You will not only manage HR processes — you will help build the organization from the ground up.
Please send CV on Whatsapp - 0766260547
