Role Overview:
The HR Executive is responsible for managing employee relations and welfare across all outlets. This includes conducting individual and team meetings, addressing employee concerns, monitoring performance, and fostering a positive work environment. The HR Executive will also play a key role in reviewing and updating HR policies to enhance employee satisfaction and organizational effectiveness.
Key Responsibilities:
1. Employee Relationship and Welfare:
• Build and maintain strong relationships with employees at all levels.
• Conduct regular visits to all outlets and hold one-on-one meetings with staff to understand their needs and concerns.
• Organize and facilitate team meetings to discuss team goals, challenges, and achievements.
2. Employee Inquiries and Requirements:
• Address and resolve employee inquiries and requirements promptly.
• Attend to employee demands and ensure their concerns are heard and addressed.
3. Performance and Conduct Management:
• Monitor employee performance and maintain accurate employee profiles.
• Address poor performance, disputes, and misconduct in a timely and effective manner.
• Implement disciplinary actions when necessary in accordance with company policies.
4. Employee Motivation:
• Develop and implement strategies to motivate employees and teams.
• Recognize and reward outstanding performance and achievements.
5. Policy Review and Implementation:
• Regularly review and update current HR policies to ensure they are effective and up-to-date.
• Introduce new policies as needed to improve employee satisfaction and operational efficiency.
6. Employee Satisfaction:
• Monitor employee satisfaction levels through surveys and feedback sessions.
• Develop and implement initiatives to improve employee satisfaction and retention.
Qualifications:
• Minimum of 1 year of experience in an HR role.
• Proficiency in reading and writing Sinhala, Tamil and English.
• Strong interpersonal and communication skills.
• Ability to handle confidential information with discretion.
• Excellent problem-solving and conflict resolution skills.
• Proficiency in Microsoft Office Suite.