RESPONSIBILITIES
Welcome and assist walk-in customers with a friendly attitude
Handle phone calls, WhatsApp messages & social media inquiries
Provide information about products, services & promotions
Coordinate with staff and ensure smooth daily operations
Maintain front desk area clean, organized & presentable
Handle customer feedback and ensure satisfaction
REQUIREMENTS
Excellent communication and interpersonal skills
Pleasant personality with a professional appearance
Good knowledge of Sinhala
& English (Tamil is a plus)
Basic computer knowledge
Ability to multitask and work efficiently
Previous experience in a similar role is an advantage