Seconds Colombo is a boutique, guest-centric hostel / hotel committed to delivering warm, professional, and efficient hospitality. As our Front Desk Receptionist, you’ll be the first face our guests see — a crucial role in shaping their overall experience.
# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Receptionist
# 💠 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :
【~】✪ Minimum G.C.E. A/L (or equivalent qualification) preferred
【~】✪ Age between 18 - 30 years
【~】✪ Male / Female
【~】✪ Prior experience in hospitality, front office, reception or customer service is a plus
【~】✪ Excellent communication skills in English; knowledge of Sinhala and/or Tamil is a strong advantage
【~】✪ Computer literate — familiar with MS Office and ideally a Property Management System (PMS)
【~】✪ Strong organizational skills, ability to multitask and maintain professionalism under pressure.
【~】✪ Polished, well-groomed and presentable.
【~】✪ Punctual, reliable and with a service-driven mindset
# 💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 :
【~】✪ Guest check-in / check-out, welcoming guests with a friendly and professional demeanor
【~】✪ Manage reservations / bookings via phone, email and online systems (PMS)
【~】✪ Handle telephone inquiries / switchboard, forwarding calls appropriately
【~】✪ Provide guest services / concierge information, including local attractions, restaurants, and hotel policies
【~】✪ Process billing / payments (cash, card), maintain accurate invoice and cashier records
【~】✪ Coordinate with housekeeping, maintenance and other departments to fulfill guest requests.
【~】✪ Address guest complaints, resolve issues, and escalate when necessary
【~】✪ Maintain a clean, organized and presentable front desk area at all times
【~】✪ Perform basic administrative / clerical tasks: data entry, filing, record keeping
【~】✪ Ensure safety / security, checking guest IDs, maintaining guest logs and respecting confidentiality.
# ✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :
【~】✪ Competitive monthly salary + service charge / tips
【~】✪ On-the-job training in front office operations and hospitality
【~】✪ Clear career growth path: potential to move into roles like Front Office Supervisor or Guest Relations
【~】✪ Employee discounts on accommodation and food (if applicable)
【~】✪ Supportive, team-oriented and inclusive work environment
Work Schedule
【~】✪ Rotational shifts (including early mornings, evenings and weekends) — flexibility required
【~】✪ Opportunities for full-time or part-time depending on availability.
# ✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :
If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄 " of this advert.
[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]
＃📳 𝓒𝓸𝓷𝓽𝓪𝓬𝓽 : 0762811952, 0778785871, 0112514942
＃ 📧 𝐸𝓂𝒶𝒾𝓁 : secondsmanagement@gmail.com
