Customer Support Officer - Colombo (Union Place)

# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 :Customer Support Officer - Colombo (Union Place)

# 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :

• A minimum of 01 year experience in a similar role.

• Passed G.C.E. Ordinary Level with "C" Passes for Mathematics and English.

• Excellent communication and interpersonal skills: "Bi-Lingual" or "Tr-Lingual" will be an added advantage.

• Willing to work 5.5 days a week on a roster basis.

• Problem-solving skills with a customer-centric approach.

• Proficiency in using computer systems and navigating software applications.

# 💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 :

• Handle inbound/outbound calls promptly and professionally.

• Address customer inquiries, resolve complaints, and provide accurate information.

• Maintain a high level of customer satisfaction through excellent service.

• Document all interactions and transactions accurately in our system.

• Collaborate with team members and other departments to ensure efficient issue resolution.

# ✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

【~】✪ An attractive remuneration package with a pleasant working environment, and excellent opportunities for career development is on offer for the correct candidate.

# ✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :

If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄 " of this advert.

[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]

＃ 📧 𝐸𝓂𝒶𝒾𝓁 :careers@singersl.com

# 📪 𝓐𝓭𝓭𝓻𝓮𝓼𝓼 :No - 112, Havelock Road, Colombo 05