Customer Support Agents

💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍: Customer Support Agents

💠 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒:

Strong communication and problem-solving skills

Basic computer literacy and ability to learn new systems

Prior customer support experience (advantage but not mandatory)

💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐏𝐑𝐎𝐅𝐈𝐋𝐄:

Friendly, service-oriented attitude

Ability to stay calm and patient under pressure

Professional and customer-focused approach

💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒:

Handle customer inquiries via phone, email, or chat

Provide accurate information and resolve customer issues promptly

Record customer interactions and update system notes

Escalate complex issues to relevant teams when needed

Ensure positive & professional customer experience

💠 𝐉𝐎𝐁 𝐏𝐑𝐎𝐅𝐈𝐋𝐄:

Customer service and support role

Multi-channel customer interaction (phone, email, chat)

Dynamic work environment with growth opportunities

✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒:

【~】✪ We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.

✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️:

If you feel you are the right individual for the above position, then apply via "Apply Now" of this advert.

WE HIGHLY INFORM ALL THE CANDIDATES TO MENTION A VALID MOBILE NUMBER & IT IS COMPULSORY TO ATTACH YOUR CV BY UPDATING YOUR "IKMAN RESUME"

📳 𝐂𝐨𝐧𝐭𝐚𝐜𝐭: 075 733 4737

📧 Email: talent@quesslanka.com