# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Customer Service Executive
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in
more than 220 countries and territories worldwide.
Do you want to be part of a company that connects people worldwide?
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
# 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :
【~】✪ Passed the G.C.E Ordinary Level
【~】✪ Customer service experience is an advantage, school leavers will also be considered
【~】✪ Good communication and telephone skills
【~】✪ Able to work on shifts
【~】✪ Good command of spoken and written English & Sinhala, Tamil is an advantage
# 💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 :
【~】✪ Work in Customer Service call centre, manage calls from Customer Service hotline, Email, Live Chat and provide quality service to both local and overseas customers
【~】✪ Handle order booking and shipment tracking to provide one-stop solution
【~】✪ Seize upselling and cross-selling opportunity of valued added services
【~】✪ Work with team members to achieve overall CS performance standards
# ✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :
【~】✪ Attractive remuneration & benefits
【~】✪ Work from home arrangement
【~】✪ Referral Bonus & Staff Discounts
【~】✪ Structured training program
【~】✪ Strong career support in an international environment
【~】✪ The selected candidate can look forward to a very attractive remuneration package above the market average couple with a lucrative incentive scheme.
# ✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :
Send in your CV together with the names of two non-related referees to reach us within 10 days of this advertisement. Email: CareersSriLanka@dhl.com
Visit us on dhl.com for more details on the corporate profile.
[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]
＃ 📧 𝐸𝓂𝒶𝒾𝓁 : CareersSriLanka@dhl.com
# 🌐 𝓦𝓮𝓫 : dhl.com
