Customer Service Executive

📢 WE ARE HIRING – CUSTOMER SERVICE EXECUTIVE

We are looking for a Customer Service Executive to join our team.

Key Responsibilities:

• Handle customer inquiries via phone, WhatsApp, email, and in person

• Resolve customer complaints and provide suitable solutions

• Assist customers with product/service-related queries

• Handle orders, returns, refunds, and exchanges

• Maintain accurate customer records

• Follow up with customers to ensure issues are resolved

• Escalate complex matters when required

• Achieve customer service and satisfaction targets

Requirements:

• Excellent communication and interpersonal skills

• Strong problem-solving skills

• Patient, friendly, and customer-focused

• Basic computer knowledge

• Good time management and multitasking skills

• Ability to work under pressure and as part of a team

• Previous customer service experience is an advantage

📱 Interested candidates, please WhatsApp your Cv:

076 828 2201

Join our team and grow with us!