Job Description: CRM Administrator
In this role, you'll oversee daily CRM activities, ensuring efficient client management, timely client communication, and helping the team to meet their targets. Working closely with Sales Team Leaders and Managers, you will provide valuable feedback to enhance team performance and play a key role in our team's growth and success. If you're ready to make an impact in a dynamic environment, apply now!
Main Responsibilities:
• Monitor that new leads and clients are managed effectively.
• Provide support and guidance to sales agents.
• Train new employees to use the CRM system.
• Prepare and distribute regular reports.
• Maintain a clean and organized client database for the agents.
• Monitor and Analyze traffic data.
• Other ad hoc tasks.
Qualifications:
• Fluent in the English language, both verbal and written (You can
also add Hindi here)
• Good knowledge of Microsoft Suite, especially Microsoft Excel is
a must.
• Previous experience in a similar role, in the financial industry or
in Back Office / CRM departments will be considered as an
advantage
• A team player with the ability to multitask and work in a fast-
paced environment.
• Self-motivated, with the ability to work under pressure in a loud
environment.
Candidate profile:
• Positive attitude and enthusiasm.
• Strong work ethic and reliability.
• Ability to work independently as well as collaboratively within a
team.
• Strong organizational and problem-solving skills.
• Capable of working under pressure and meeting deadlines.
Benefits:
• Competitive salary.
• Opportunities for career development.
• [Insert number] days of annual leave.
• [Insert number] days of paid sick leave.
• Participation in employee events.
• [Include any other benefits relevant to the position.]
Full Training will be provided.
