# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Clearance Support Agent-Customer Service
Today DHL stands as the leading Logistics company of the world. This has been possible due to the people who bring in their talent and professionalism to retain our trademark quality of service. At DHL, We create the space and opportunity for individuals to develop their personal and professional skills while they take the challenge of making the world smaller and connected.
# 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :
【~】✪ Passed the G.C.E Ordinary Level.
【~】✪ Good command of spoken and written English and Sinhala, Tamil is an advantage.
【~】✪ Customer service experience is an advantage, school leavers will also be considered.
【~】✪ Good communication and telephone skills.
【~】✪ Have a natural linking to interact with others and co-ordinate activities.
【~】✪ Vicinity of Katunayake Area.
# 💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 :
As a clearance support agent/customer service you will be a part of a DHL GTW contact center. Your role would be to assist customers in the shipment clearance process and coordinate with internal stockholders to ensure and efficient clearance service.
【~】✪ Assist customers with information of the customs clearance process.
【~】✪ Update systems and records with shipment clearance status of the clearance process.
【~】✪ Co-ordinate with internal contact points and teams in sharing status updates of shipment clearance.
【~】✪ Assist customers on the documentation needs as required by the Customs Clearance process.
【~】✪ Ensure the proper maintenance of records of the shipment movement.
# ✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :
【~】✪ As being a Great Place to Work, the selected Candidates could look forward to working in a great Organizational Culture with competitive compensation and Exposure to great opportunities of learning.
# ✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :
Please forward your Resume to CareersSriLanka@dhl.com
[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]
＃ 📧 𝐸𝓂𝒶𝒾𝓁 : CareersSriLanka@dhl.com
# 🌐 𝓦𝓮𝓫 : dhl.com
