About Us:
Canine Plus+ is dedicated to revolutionizing pet wellness by providing pets with nutrient-dense, human-grade ingredients designed to enhance their health and happiness. Our focus goes beyond nutrition; it’s about enriching the bond between pets and their families by offering products rooted in quality, care, and purpose. If you’re passionate about making a difference for pet owners and their four-legged companions, this is an exciting opportunity to join a team committed to extraordinary pet care.
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About the Role:
We’re seeking a dynamic, personable Tele Sales Officer to connect with our valued customers. In this role, you’ll manage inbound and outbound calls, engage with clients, and share our dedication to better pet health. You’ll be part of a team passionate about understanding customer needs and recommending products that empower them to nourish their pets with confidence. If you enjoy building relationships, love pets, and want to help pet owners make informed choices, this is the place for you!
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Key Responsibilities:
- Handle Inbound Calls: Guide customers with information about our products and resolve their inquiries efficiently.
- Make Outbound Calls: Reach out to clients to discuss promotions and present solutions tailored to enhance their pets’ well-being.
- Customer Relationship Building: Cultivate long-term customer relationships by offering consistent support and follow-ups.
- CRM Management: Maintain accurate records of customer interactions in our CRM system to ensure exceptional service at every touchpoint.
- Achieve Targets: Meet and exceed performance goals by engaging with clients enthusiastically.
- Product Knowledge: Stay updated on our product offerings and industry trends to enhance conversations and share valuable insights.
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Qualifications:
- Education: Minimum G.C.E A/L qualifications; further academic qualifications are a plus.
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Skills:
- Warm and engaging communication style with a genuine interest in customer satisfaction.
- Strong organizational skills and multitasking abilities.
- Proficiency with MS Office applications.
- Fluency in English.
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Why Join Us?
- Supportive Team Environment: Be part of a collaborative team at a company where passion for pets drives everything we do.
- Rewards: Benefit from competitive sales commissions and exclusive staff discounts.
- Growth Opportunities: Unlock career advancement based on your achievements, with a company invested in your personal and professional growth.
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How to Apply:
Please upload your CV to careers@canineplus.lk or send your CV to us on WhatsApp 0740166752.
