💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Call Center Associate (Softlogic Group)
💠 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 : | # 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :
【~】✪ Candidates who are living within the Colombo District are highly encouraged to apply.
【~】✪ Strong verbal communication and customer service skills.
【~】✪ Ability to work flexible shifts and rosters.
【~】✪ Computer literacy and the ability to multitask in a fast-paced environment.
💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 : | # 💠 𝐉𝐎𝐁 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :
【~】✪ Handle inbound and outbound customer calls professionally and efficiently.
【~】✪ Provide accurate information regarding Softlogic group products, services, and promotions.
【~】✪ Resolve customer inquiries, complaints, and issues in a timely manner.
【~】✪ Maintain detailed records of customer interactions and transactions.
【~】✪ Adhere to company policies and ensure high levels of customer satisfaction.
✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :
【~】✪ We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.
【~】✪ Additional Perks: All-inclusive salary of more than Rs. 40,000/=, flexible shift options, transport provided within Colombo city limits, and up to a 25% staff discount across all subsidiaries of the Softlogic Group companies (including Baskin Robbins, Burger King, ODEL, Bata, Glamour, Subway, Softlogic MAX, Popeyes, and Asiri Health).
✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :
If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄 " of this advert.
[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]
＃ 📧 𝐸𝓂𝒶𝒾𝓁: hr@softlogic.lk
