Call Center Agent - Female

Job Description:

100% on site.

We are looking for a friendly, motivated, and customer-focused individual to join our team as a Call Center Agent. In this role, you will be the first point of contact for our customers, providing support, answering inquiries, resolving issues, and delivering exceptional service. If you enjoy helping others and have excellent communication skills, we’d love to hear from you!

Responsibilities:

Handle outbound calls professionally and efficiently.

Respond to customer inquiries, resolve complaints, and provide accurate information about products and services.

Document customer interactions, issues, and resolutions in our system.

Collaborate with other team members to address complex customer needs.

Maintain a high level of product and service knowledge to assist customers effectively.

Meet or exceed performance targets, including customer satisfaction and call handling metrics.

Requirements:

Women aged 18-34.

Strong verbal communication and active listening skills.

Ability to multitask and work in a fast-paced environment.

Familiarity with CRM tools and basic computer applications.

Customer-focused attitude with the ability to stay calm under pressure.

Professional appearance and demeanor.

What We Offer:

Comprehensive training.

Opportunities for career growth and advancement.

A positive and inclusive work environment.

Salary starting from 30,000/-

Working days - Weekdays & Saturday Half day.

Working hours - 8.00 AM - 5.00 PM