Remote Customer Service

Remote Customer Service, (Work From Home)

We are looking for a dedicated and trustworthy Remote Assistant to support our hotel operations in customer service, marketing, and basic accounting.

This is a fully remote (work-from-home) position.

Key Responsibilities:

Handle customer inquiries (email, WhatsApp, booking platforms)

Manage reservations and guest communication

Promote the hotel on social media platforms

Assist with marketing content and online promotions

Support basic accounting tasks (bookkeeping, data entry, invoicing)

Maintain records using Excel / Google Sheets

Participate in online meetings when required

Requirements:

Minimum qualification: Diploma or Degree in Accounting, Business, or related field

Fluent in English (written and spoken)

Strong writing and communication skills

Experience in accounting / bookkeeping

Good knowledge of Excel and Google Sheets

Ability to promote on social media platforms

Skills in graphic design and photo editing (Photoshop or similar software)

Basic photography skills are an advantage

Previous hotel or hospitality experience is a plus

Honest, reliable, and detail-oriented

Must provide educational and experience certificates

Own laptop and stable internet connection (essential)

Work Conditions:

Work from home (remote position)

Flexible working hours, but must be responsive and responsible

If you are interested, please send your CV along with copies of your certificates and a short introduction