Intern

# Job Description: Paid Intern – Office Administrator

Company: YAKA Residences

Parent Company: iCostara Ltd, United Kingdom

Location: Horana, Sri Lanka

Employment Type: Paid Internship, full-time / part-time considered

Reports To: Country Manager / Office Admin

Start Date: Immediate / negotiable

## About YAKA Residences

YAKA Residences is a growing hospitality and serviced accommodation brand in Sri Lanka, offering modern, guest-focused stays for local and international travellers. YAKA Residences operates as a subsidiary of iCostara Ltd, United Kingdom, and is focused on professional hospitality operations, property management, guest experience, and scalable business processes.

We are looking for a motivated and organised **Paid Intern – Office Administrator** to support our day-to-day office, guest, operations, and administrative activities from our Horana office.

## Role Overview

This internship is ideal for someone who wants to gain practical experience in office administration, hospitality operations, guest coordination, documentation, and business support. The successful candidate will work closely with the YAKA team and support daily operational activities across reservations, guest communication, office records, supplier coordination, and internal administration.

## Key Responsibilities

* Support daily office administration and documentation.

* Maintain organised physical and digital records.

* Assist with guest reservation records, check-in/check-out information, and booking updates.

* Support communication with guests, suppliers, cleaners, maintenance teams, and internal staff.

* Help prepare basic reports, trackers, checklists, and operational updates.

* Assist with filing invoices, receipts, supplier documents, and payment records.

* Support inventory tracking for linen, toiletries, guest essentials, and office supplies.

* Help coordinate cleaning schedules, maintenance requests, and property readiness checks.

* Assist with updating internal spreadsheets and business records.

* Support social media, website, and property listing administration where required.

* Help ensure office processes are followed accurately and on time.

* Carry out general administrative tasks assigned by the management team.

## Required Skills & Attributes

* Good communication skills in Sinhala and basic English.

* Comfortable using Microsoft Excel, Word, email, and mobile apps.

* Organised, reliable, and willing to learn.

* Good attention to detail.

* Professional attitude when dealing with guests, staff, and suppliers.

* Ability to follow instructions and complete tasks on time.

* Positive attitude and interest in hospitality, business, or administration.

* Must be based in or able to commute reliably to Horana.

## Qualifications

* Suitable for school leavers, university students, diploma students, or recent graduates.

* Studies in business administration, accounting, hospitality, tourism, IT, or management would be an advantage.

* Previous work experience is not essential, but the candidate must be responsible, punctual, and eager to learn.

## What We Offer

* Paid internship opportunity.

* Practical experience in a growing hospitality business.

* Exposure to international business standards through iCostara Ltd, United Kingdom.

* Training in office administration, guest operations, property management, and business processes.

* Opportunity to grow into a permanent role based on performance and business need.

* Supportive and professional working environment.

## Preferred Candidate Profile

We are looking for someone based in or around Horana who is dependable, organised, respectful, and interested in building a career in administration, hospitality operations, or business support.

Selection will be based on attitude, reliability, communication skills, willingness to learn, and suitability for the role.

## How to Apply

Interested candidates should send their CV with the subject line:

**Application – Paid Intern Office Administrator – Horana**

Please include:

* Updated CV

* Current location

* Availability / notice period

* Expected internship allowance

* Any relevant education or experience