Intern - Customer Loyalty

💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Intern – Customer Loyalty

💠 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 : | # 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

【~】✪ Fluent in Sinhala and Tamil (both written and spoken)

【~】✪ Strong communication skills in English

【~】✪ Successfully completed G.C.E. A/Ls

【~】✪ Basic computer literacy (MS Office, email, data entry)

【~】✪ Good listening skills and professional telephone etiquette

【~】✪ Customer-focused mindset with a positive attitude

【~】✪ Ability to work collaboratively in a team environment

💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 : | # 💠 𝐉𝐎𝐁 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

【~】✪ Handle inbound and outbound customer calls in a professional and courteous manner

【~】✪ Respond to customer inquiries promptly and provide accurate information

【~】✪ Collect and record customer information accurately into the system

【~】✪ Follow up with customers regarding requests, complaints, or pending matters

【~】✪ Coordinate with internal departments to resolve customer concerns effectively

【~】✪ Maintain detailed and accurate documentation of all customer interactions

【~】✪ Ensure high levels of customer satisfaction through excellent service delivery

✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

【~】✪ We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.

【~】✪ Opportunity to gain hands-on experience in customer loyalty and relationship management

【~】✪ Professional development and career growth opportunities

【~】✪ Supportive and dynamic work environment

✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :

If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄" of this advert.

[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]