Associate Employee Relations ( HR Assistant )
Company: KWIT (BPO Korea Division)
Location: Access Buildings, Colombo 02
Employment Type: Full-time | Office-based
Shift: Night Shift (10:00 PM – 06:00 AM)
Job Description
The HR & Administration Officer is responsible for managing daily human resources and administrative operations to ensure smooth business functioning. The role covers recruitment, employee relations, payroll processing, office administration, and compliance with labor laws and company policies, while supporting operations within a 3-shift work environment.
Key Responsibilities
=> Human Resources
-Assist recruitment and onboarding processes (job postings, interviews, orientation)
- Maintain employee records, contracts, and HR documentation
- Process payroll, benefits, and leave management
- Ensure compliance with labor laws and company policies
- Address employee concerns and support positive employee relations
- Coordinate training and development programs
- Manage performance appraisal processes
- Monitor attendance and scheduling within a 3-shift system
=> Administration
- Oversee office operations and supply management
- Manage company documents, records, and correspondence
- Provide administrative support to management (scheduling, reports, etc.)
- Coordinate with vendors, service providers, and government authorities
- Ensure workplace safety and regulatory compliance
- Organize meetings, events, and travel arrangements
- Support office purchasing and facility management
- Maintain work environment standards for shift operations
=> Requirements & Qualifications
- Bachelor’s Degree or Diploma in Human Resources, Business Administration, or related field
- Minimum 1 year experience in HR and administrative functions preferred
- Knowledge of labor laws and HR best practices
- Strong communication and interpersonal skills
- Ability to handle confidential information responsibly
Proficiency in MS Office (Word, Excel, PowerPoint) and HR systems
- Strong organizational, multitasking, and problem-solving skills
- Detail-oriented with high accuracy
- Willingness to work night shift and occasional overtime when required
