PAYable Pvt Ltd is effectively the largest digital payments service provider in the island, with over 30,000 merchants empowered over the last 5 years and over Rs. 20Billion in transactions on the platform to date. In addition to offering the MSME industry leading edge digital payment solutions, PAYable also offers e-commerce and business management tools that allow businesses of any size to experience unprecedented growth.
Pre-Requisite
• Must have high level of professional approach, accuracy, quality and
clarity on all in-bound, out-bound calls.
• Professional approach to all walk-in customer queries and
transactions.
• Attention to detail on updating relevant support Ticket systems on
technical support, inquiries and complaints.
• Ensure that all customer complaint is closed-looped and resolution
given within the stipulated time.
• Act as a representative of PAYable team for the customers at any
given time.
Requirements
• Minimum 1year call center industry experience with excellent
communication skills.
• Willingness to work on roaster/Shift basis including weekends (Sunday)
(1 day off)
• Excellent Command in all three languages.
• Correct Customer Service mindset and a perfect team player
attitude.
• Basic IT skills, knowledge of digital media and mobile apps.
If you have the right qualifica tions and experience, please submit your
curriculum vitae with copies to email address careers@payable.lk within
14 days of this advertisement.
