Wheels Car Rental is looking for a friendly, energetic, and professional Customer Relationship Officer to join our growing team!
🔹 Key Responsibilities:
📞 Handle customer calls, emails, and WhatsApp inquiries.
🚘 Manage vehicle reservations, rental agreements, and customer documentation.
🤝 Coordinate vehicle handovers, returns, and inspections.
📝 Maintain accurate customer records, reports, and office documentation.
📊 Prepare and maintain Microsoft Excel spreadsheets, reports, and perform other general administrative/computer-based tasks.
💬 Resolve customer complaints professionally and efficiently.
👥 Work closely with the operations team to ensure smooth daily operations.
⭐ Deliver exceptional customer service and build long-term customer relationships.
🔹 Requirements:
🎓 G.C.E. Ordinary Level (O/L) qualification is mandatory.
🎂 Applicants must be between 20–30 years of age.
🗣️ Good communication skills in English and Sinhala (Tamil is an added advantage).
💻 Basic computer knowledge, including Microsoft Excel, Word, Email, Internet, and other office software.
⏰ Ability to work independently and manage time effectively.
🤝 Strong customer service and interpersonal skills.
🚗 Previous experience in customer service is an added advantage.
📍 Candidates residing near Piliyandala or surrounding areas will be preferred.
🎯 Why Join Us?
🚀 Opportunity to work with a growing car rental company.
📈 Career growth and development opportunities.
🤝 Friendly and supportive working environment.
🏆 Gain valuable experience in customer relations, administration, and business operations.
📍 Position: Full-Time
🏢 Company: Wheels Car Rental
📩 Apply now and become a part of the Wheels Car Rental family!
