Key Responsibilities
*Welcome customers in a friendly and professional manner.
*Receive and process customer orders accurately.
*Operate the cash register/POS system and handle cash, card, and digital payments.
*Issue receipts and maintain accurate records of all sales transactions.
*Balance the cash drawer at the beginning and end of each shift.
*Prepare daily sales and cash collection reports.
*Maintain proper records of cash, invoices, and receipts.
*Monitor stock of beverages, food items, and other café supplies, and report *shortages to the Manager.
*Assist in stock receiving, stock counting, and inventory control when required.
*Ensure the cashier counter and customer service area are clean and organized.
*Answer customer inquiries and resolve minor complaints courteously.
*Coordinate with the kitchen to ensure customer orders are served correctly and on time.
*Assist in preparing tea, coffee, fresh juices, or serving food during busy periods if required.
*Follow all company policies, hygiene standards, and cash-handling procedures.
*Safeguard company property and maintain confidentiality of financial information.
*Perform any other duties assigned by the Café Manager or Managing Director.
