✅ 💠 WE ARE HIRING ! 💠 ✅
# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : CALL CENTER AGENT (INBOUND & TELEMARKETING)
Join our dynamic team at 𝐇𝐚𝐲𝐥𝐞𝐲𝐬 𝐅𝐞𝐧𝐭𝐨𝐧𝐬!
# 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :
【~】✪ 🔹Fluency in both in Sinhala and English languages is essential, while the ability to speak Tamil would be an added advantage.
【~】✪ 🔹Previous experience in handling customer service services, or call centre operations would be an added advantage.
【~】✪ 🔹Basic computer literacy, including MS Office Suite.
【~】✪ 🔹Good team player with a passion for customer
service.
【~】✪ 🔹Ability to work during weekends and on a roster basis when required.
【~】✪ 🔹- School leavers are encouraged to apply.
# 💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 :
【~】✪ 🔹Responding to incoming customer calls in a timely and professional manner
【~】✪ 🔹Offering accurate information about products, services, policies, and procedures.
【~】✪ 🔹Identifying and resolving customer issues.
【~】✪ 🔹Redirecting complex issues to supervisors or specialised departments when necessary.
# ✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :
【~】✪ An attractive remuneration package with a pleasant working environment, and excellent opportunities for career development is on offer for the correct candidate.
# ✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :
Please submit your application via email to careers@hayleysfentons.com within 10 days of this advertisement, clearly indicating the position in the subject line.
＃ 📧 𝐸𝓂𝒶𝒾𝓁 : careers@hayleysfentons.com
＃📳 📞 𝓒𝓸𝓷𝓽𝓪𝓬𝓽 | 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 : 072 250 5724 - Ranodhi
＃📳 📞 𝓒𝓸𝓷𝓽𝓪𝓬𝓽 | 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 : 077 105 3678 - Kushani
