💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 :
ASSISTANT MANAGER - MERCHANT GROWTH
Payable (Pvt) Ltd - 40,000+ merchants powered | No.1 fintech in Sri Lanka
At Payable, we are redefining the financial technology landscape by delivering cutting-edge payment solutions that empower businesses and consumers. As a leader in digital transactions, we continue to innovate and expand our reach, shaping the future of seamless financial interactions.
💠 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :
Core skills:
At least four years of relevant experience in B2B account management, customer success, merchant acquiring, payments, revenue recovery or a comparable commercial role
Demonstrated ability to protect, reactivate or grow an existing customer portfolio with measurable commercial impact
Experience coordinating a small team or campaign while carrying personal targets
Strong merchant communication, negotiation, objection handling and issue resolution
Strong Excel, CRM, tracker and reporting discipline
High ownership, commercial judgment, confidentiality and control awareness
| # 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :
Strong leadership and team management skills
Excellent communication and negotiation abilities
High ownership and commercial judgment
Strong analytical and problem-solving skills
Results-driven with ability to meet targets
Team player with cross-functional coordination skills
Detail-oriented with strong reporting discipline
【~】✪
💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐬 :
Personally manage a complexity-weighted portfolio representing at least 30% of current priority merchant cases
Own assigned cases from first contact through diagnosis, proposal, follow-up, cross-functional handover, merchant confirmation and realized-result validation
Translate every approved initiative into daily and weekly tasks with a named owner, merchant list, target, priority, due date and expected result
Review productivity, contacts, follow-ups, conversions and revenue evidence; run weekly team reviews and monthly individual KPI reviews
Agree monthly amount and count targets with the Head of Sales and maintain an initiative pipeline
Capture merchant feedback and recurring causes of inactivity or churn
Complete at least 10 meaningful merchant contacts per working day
Personally handle high-value, at-risk, escalated and commercially sensitive merchants
Assign and rebalance portfolios by value, urgency, workload and capability
Segment merchant pools by revenue value, inactivity, churn risk, eligibility, collection status and conversion probability
Maintain accurate CRM and tracker records, submit weekly performance reports
Act as principal escalation point for assigned merchants
| # 💠 𝐉𝐎𝐁 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :
Full-time permanent position
Reporting directly to the Head of Sales
Lead 8 subordinates while personally owning a portfolio of high-value, high-risk or complex merchant cases
Opportunity to work with Sri Lanka's No.1 fintech company
Dynamic and innovative work environment
Leadership role with management and individual execution responsibilities
Career growth opportunities
Be part of shaping the future of financial interactions
【~】✪
✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :
Attractive remuneration package
Career development opportunities
Professional work environment
Opportunity to work with a market leader
【~】✪ We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.
✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :
If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄" of this advert.
📧 careers@payable.lk
Apply within 14 days. Mention the role in the email subject.
PAYable (Pvt) Ltd
📍 4th Floor, Huejay Court, No. 32, Sir Mohamed Macan Marker Mawatha, Colombo 03
📞 +94 76 455 0331
🌐 www.payable.lk
📧 careers@payable.lk
[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]
＃📳 𝓒𝓸𝓷𝓽𝓪𝓬𝓽 :
PAYable (Pvt) Ltd
📍 4th Floor, Huejay Court, No. 32, Sir Mohamed Macan Marker Mawatha, Colombo 03
📞 +94 76 455 0331
🌐 www.payable.lk
＃ 📧 𝐸𝓂𝒶𝒾𝓁:
careers@payable.lk
- ikman සහාය කණ්ඩායම් කිසිවිටෙක චැට් මෙසෙජ් යවන්නේ නැත!ලින්ක් ක්ලික් නොකරන්න, කිසි විටක කාඩ්පත් විස්තර හෝ OTP ඉල්ලන්නේ නැත. ikman බෙදා හැරීමේ සේවා ලබා නොදෙයි.