Sales Customer Service Executive Vacancy | Maharagama

Employer:

Lanka Staff

Role:

Sales Support Executive

Job type:

Full Time

Salary per month:

Rs 40,000 - 45,000

Required education:

Advanced Level

Required work experience (years):

Employer Website:

Application deadline:

2024-11-16

About the role

Our customer specializes in traditional wedding services. They offer custom-made attire, decorations, entertainment, and event planning to make weddings memorable and culturally rich. They are looking to expand their operations & looking for a Sales and Customer Service Executive (indoor).

Our customer office is located at high level road Maharagama.

Starting Salary – LKR 40,000 – 45,000 Basic Plus Allowance & Commission

*Work hours are - 6 days per a week from 9:00AM to 6:00PM

*Must work on Weekends; but you can take weekdays off.

Position Overview

We are seeking a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will play a pivotal role in ensuring our clients receive exceptional service for their traditional wedding needs. This includes addressing client inquiries, assisting with bookings, managing client records, and ensuring a smooth and satisfactory client experience.

Roles and Responsibilities:

• Achieve monthly and quarterly sales targets.

• Build and maintain strong relationships with customers, understanding their needs and preferences.

• Address customer inquiries and concerns promptly and professionally.

• Contribute to sales forecasting and reporting.

Our customer’s future employees will need to possess the following qualities:

• Good Education background.

• School leavers with good communication skills considered.

• Good Experience in Counter Sales and Customer Service

• Good communication skills in English & Sinhala.

• Experience in working with CRM systems will be desirable.

• Strong problem resolution skills